Alliance of Information & Referral Systems (AIRS)

What is AIRS?

The Alliance of Information and Referral Systems (AIRS) improves access to services for all people through quality information and referral.

AIRS provides a professional umbrella for all I&R providers in both public and private organizations. Comprehensive and specialized I&R programs help people in every community and operate as a critical component of the health and human service delivery system.

The Mission of AIRS is: “To provide leadership and support to its members and Affiliates to advance the capacity of a Standards-driven Information and Referral industry that brings people and services together.”

AIRS is …

… the international voice of Information and Referral (I&R).
… a professional membership association of more than 1,200 organizations, supporting 28 state and regional affiliates, that brings people and services together.
… in partnership with the United Way Worldwide, the premier leader in the development of the 2-1-1 movement that has transformed access for human services.
… the driving force behind the development of clear and consistent professional Standards that benchmark every aspect of quality I&R.
… the administrator of an accreditation program that measures an organization’s ability to meet the AIRS Standards, and a certification program that evaluates the competence of individual I&R and I&R/A practitioners.
… a provider of training, support and technical assistance that culminates in an annual international conference that attracts more than 700 delegates to participate in nearly 100 workshops.
… a national leader in human services that participates in critical partnerships with the United Way Worldwide, the National Association of States United for Aging and Disabilities, the National Emergency Number Association, the American Association of Suicidology and InformCanada.
… a non-profit organization as determined under section 501(c)(3) of the Internal Revenue Code.
… a membership organization committed to serving our members at the same level that they serve their clients.


11240 Waples Mill Road, Suite 200
Fairfax, VA 22030

Alliance of Information & Referral Systems (AIRS)
11240 Waples Mill Road, Suite 200
Fairfax, VA 22030